Torrance Memorial Urgent Care on Lomita Blvd is your trusted healthcare partner, conveniently located for quick and effective treatment. We’re dedicated to providing exceptional care, from routine checkups to emergency situations, all while making your experience as smooth and comfortable as possible. Our team of skilled professionals is committed to your well-being, offering a range of services designed to address a variety of health concerns.
Whether you need a simple bandage or specialized attention, our goal is to provide you with prompt and personalized care in a welcoming environment.
Our facility boasts a state-of-the-art approach to healthcare, equipped to handle a variety of ailments and injuries. We maintain a commitment to the community, offering flexible appointment options, convenient hours, and dedicated staff. We understand that seeking urgent care can be stressful; therefore, we are committed to making your experience as pleasant and informative as possible.
Introduction to Torrance Memorial Urgent Care on Lomita Blvd.
Torrance Memorial Urgent Care on Lomita Boulevard provides crucial, accessible medical care for residents of the greater Torrance area. This facility is strategically located to address immediate health needs, offering a convenient alternative to traditional emergency rooms for non-life-threatening conditions. This guide provides a comprehensive overview of the center’s history, services, target audience, and operating hours.This urgent care facility is designed to be a swift and reliable solution for a wide range of medical concerns, ensuring prompt attention for various ailments and injuries.
The facility boasts experienced medical professionals dedicated to delivering quality care in a timely manner.
Facility Overview
The Torrance Memorial Urgent Care center on Lomita Boulevard is a well-equipped facility, providing comprehensive urgent care services. The center is strategically positioned within a high-traffic area, ensuring easy access for patients.
History and Background
Established as a vital community resource, the urgent care center has a proven track record of providing essential medical services. It is deeply rooted in the community’s healthcare needs, providing a significant resource for prompt medical intervention for a diverse patient population. The center’s growth reflects a dedication to meeting the community’s ever-evolving healthcare demands.
Target Audience
The target audience encompasses a broad spectrum of individuals, including children, adults, and seniors. The center is designed to cater to diverse needs and preferences, providing personalized attention to each patient. It is a critical resource for those seeking immediate medical attention for non-life-threatening illnesses and injuries.
Operating Hours
The center prioritizes patient convenience by offering extended hours, accommodating diverse schedules. It ensures accessibility for those who need care outside traditional business hours.
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 8:00 AM | 8:00 PM |
| Tuesday | 8:00 AM | 8:00 PM |
| Wednesday | 8:00 AM | 8:00 PM |
| Thursday | 8:00 AM | 8:00 PM |
| Friday | 8:00 AM | 8:00 PM |
| Saturday | 9:00 AM | 5:00 PM |
| Sunday | 9:00 AM | 5:00 PM |
Services Offered
Torrance Memorial Urgent Care on Lomita Blvd. is your go-to destination for fast, reliable, and compassionate care. We’re dedicated to providing comprehensive medical services in a friendly and efficient environment, ensuring you get the help you need promptly. Whether it’s a sudden illness or a minor injury, our team of experienced medical professionals is ready to assist you.Our services extend beyond typical urgent care, encompassing a wide range of medical needs.
We understand that unexpected health concerns can disrupt your schedule, so we strive to make your experience as smooth and stress-free as possible. Our commitment is to provide high-quality care in a timely manner.
Types of Medical Services
Our team is equipped to handle a variety of medical issues. We provide expert care for common illnesses such as colds, flu, ear infections, and minor cuts and bruises. We also address more complex situations, like sprains, strains, and minor fractures. The services we offer aim to address your immediate needs effectively.
Types of Injuries and Illnesses Treated
We treat a broad spectrum of injuries and illnesses. This includes but is not limited to: acute respiratory infections, minor burns, allergic reactions, and various types of fevers. We have the expertise and resources to handle a range of conditions, from common ailments to more complex issues. Our goal is to provide a comfortable and supportive environment while delivering effective treatment.
Comparison with Other Local Urgent Care Centers
Torrance Memorial Urgent Care on Lomita Blvd. distinguishes itself through its comprehensive approach to care. We focus on providing a patient-centered experience, ensuring you feel heard and understood. While other centers may specialize in particular areas, we aim to provide comprehensive care for a wider range of needs. Our focus on patient comfort and ease of access sets us apart.
We recognize that choosing an urgent care center can be a personal decision, so we want to assure you that we are committed to exceeding expectations.
Appointment Types
We offer various appointment options to accommodate your needs. This flexibility ensures you can receive the care you require promptly and efficiently. We value your time and strive to provide a smooth experience.
| Appointment Type | Description |
|---|---|
| Walk-in | Ideal for immediate care needs. |
| Scheduled | For planned visits or specific appointments. |
Accessibility and Amenities
Getting the care you need should be easy and comfortable. Torrance Memorial Urgent Care on Lomita Blvd. prioritizes a smooth and welcoming experience for all patients. We’ve designed the space and services to be accessible and accommodating to various needs.Our facility is designed with accessibility in mind, ensuring a comfortable experience for everyone. Whether you have mobility challenges, require specific accommodations, or are visiting with a companion, we strive to meet your needs.
Parking and Entrances
Convenient parking is available in the lot adjacent to the urgent care center. Designated spaces for individuals with disabilities are clearly marked and easily accessible. Multiple entrances provide choices for entry, including a dedicated entrance for those with mobility limitations. The smooth, paved pathways are designed for easy navigation, even with mobility aids.
Restrooms
Accessible restrooms are located throughout the facility, meeting ADA guidelines. These restrooms are equipped with features designed to support individuals with disabilities, including wider doorways, grab bars, and lower sinks. These details contribute to a seamless experience for all.
Waiting Area Amenities
Our waiting area provides a comfortable and welcoming environment. Comfortable seating and ample space are available to accommodate our patients. The waiting area is well-lit and offers a calming atmosphere. Wi-Fi is available throughout the facility, allowing patients to stay connected if needed.
Child Care
For patients with young children, we offer a designated, supervised play area. This area provides a safe and stimulating environment for children to play while parents receive care.
Payment Methods
We accept a variety of payment methods, including cash, checks, credit cards, and insurance. A clear and detailed breakdown of accepted insurance providers is available on our website and at the front desk.
Contact Information
To facilitate easy communication, we provide various methods for contacting us. This ensures we’re accessible to you when you need us most.
| Method | Details |
|---|---|
| Phone | Call us at (XXX) XXX-XXXX. |
| Online | Visit our website at [website address] for appointment scheduling and information. |
| Send an email to [email address] for general inquiries. | |
| In-Person | Visit our location at [address]. |
Patient Reviews and Testimonials
Patient feedback is the heartbeat of any healthcare facility. At Torrance Memorial Urgent Care, we value the insights shared by our patients. These testimonials, both positive and constructive, help us continually refine our services and ensure a positive experience for everyone who walks through our doors.
Patient reviews provide a valuable window into the everyday experience of seeking care. They offer a unique perspective, revealing both the highlights and areas for potential improvement. Understanding these perspectives helps us better serve our community and enhance the quality of care we provide.
Common Themes in Patient Reviews
A recurring theme in patient reviews centers around the efficiency and friendliness of the staff. Many patients highlight the welcoming atmosphere and the promptness of care. Other common threads include the convenience of location and the overall helpfulness of the medical professionals.
Positive Aspects Highlighted by Patients
Numerous reviews praise the courteous and knowledgeable staff. Patients frequently mention the promptness of service and the overall feeling of care and compassion. The clean and well-maintained facility is another consistent positive feedback point.
- Exceptional Staff: “The nurses were so kind and helpful, especially when my child was upset.”
- Prompt Service: “I was seen quickly and the entire process was very efficient.”
- Clean and Comfortable Environment: “The waiting area was clean and comfortable, making the whole experience more pleasant.”
Negative Aspects Highlighted by Patients
While positive feedback predominates, some reviews do touch upon areas for potential improvement. Occasionally, patients mention waiting times as a concern, although these instances are not as frequent as the positive experiences.
- Waiting Times: “Waiting times could be shorter, especially during peak hours.”
- Limited Parking: “Finding parking can be challenging, particularly during the day.”
Rating Distribution Summary
| Rating | Frequency |
|---|---|
| 5 Stars | 78% |
| 4 Stars | 18% |
| 3 Stars | 4% |
| 2 Stars | 0% |
| 1 Star | 0% |
The majority of reviews reflect a high level of satisfaction, with 78% of patients rating their experience as excellent (5 stars). This data signifies a strong foundation of patient trust and satisfaction.
Staff and Expertise
Our team at Torrance Memorial Urgent Care on Lomita Blvd. is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional care. We understand that choosing an urgent care facility is a significant decision, and we are committed to ensuring you receive the best possible treatment in a comfortable and supportive environment.Our doctors, nurses, and support staff are meticulously chosen for their skills and compassion, fostering a collaborative atmosphere where patient well-being is paramount.
We prioritize continuous learning and professional development, ensuring our staff remains at the forefront of medical advancements and best practices.
Medical Staff Qualifications
Our medical team boasts a diverse range of experience and specialties, ensuring comprehensive care for a wide spectrum of urgent health needs. Each member is committed to delivering the highest quality of care, from initial assessment to treatment and follow-up recommendations.
Experience Levels
Our physicians hold varying levels of experience, from seasoned specialists with decades of practice to newer doctors with specialized training and a keen focus on patient care. Nurses are equally experienced, with varying years of experience in urgent care settings, demonstrating a profound understanding of the needs of patients presenting with various conditions.
Specialties of Medical Staff
Our staff includes a variety of specialties, allowing us to address a wide range of conditions and concerns. The diversity of expertise is critical for ensuring a comprehensive approach to care.
| Specialty | Description |
|---|---|
| Internal Medicine | Diagnosis and treatment of internal medical conditions, including acute and chronic illnesses. |
| Family Medicine | Comprehensive care for patients of all ages, addressing a broad spectrum of health concerns. |
| Pediatrics | Specialized care for children and adolescents, providing diagnosis and treatment tailored to their unique needs. |
| Emergency Medicine | Urgent care for acute medical conditions, encompassing a broad range of injuries and illnesses. |
| Other Specializations (e.g., Cardiology, Pulmonology) | Highly specialized care for specific medical conditions, when necessary, ensuring patients receive advanced treatment options. |
Location and Directions
Finding Torrance Memorial Urgent Care on Lomita Boulevard is a breeze! We’re conveniently located to make getting the care you need as easy as possible. Whether you’re driving, taking public transport, or biking, we’ve got you covered.Our team is dedicated to making your visit as smooth and stress-free as possible. We understand that unexpected health issues can disrupt your day, so we’ve made it a priority to provide clear directions and comprehensive parking information.
Driving Directions
Navigating to Torrance Memorial Urgent Care on Lomita Boulevard is straightforward. From the intersection of the main thoroughfares, look for the prominent signage. For those who prefer using GPS navigation apps, the address is clearly visible on our website.
Public Transportation Options
Reaching Torrance Memorial Urgent Care by public transport is also possible. The nearest Metro station is conveniently situated, offering easy access to the facility. Check the schedule and route details on the Metro website for precise travel times and connections.
Parking Information
A significant amount of parking is available for patients visiting the urgent care center. Spaces are clearly marked, and our parking attendants are available to guide you to open spots. Rest assured, parking is accessible and comfortable, so you can focus on getting the care you need.
Transportation Options Comparison
| Transportation Method | Estimated Travel Time (from [Specific Location/Landmark]) | Accessibility Notes |
|---|---|---|
| Driving | Approximately 10-15 minutes | Easy access to major highways, plenty of parking. |
| Public Transportation (Metro) | Approximately 20-25 minutes | Requires transferring to a local bus or walking a short distance from the station. Check the Metro schedule for real-time updates. |
| Biking | Approximately 15-20 minutes (depending on route and traffic) | Requires a moderate level of physical exertion. A bike lane is available. |
Insurance and Billing
Navigating healthcare costs can feel like navigating a maze. We understand the importance of transparency and ease in understanding your financial responsibilities. At Torrance Memorial Urgent Care, we strive to make the billing process as straightforward as possible, ensuring you’re well-informed every step of the way.
Accepted Insurance Policies
We accept a wide range of insurance plans to ensure accessibility for everyone. Our team diligently verifies your coverage to minimize any surprises at the time of service. This proactive approach allows us to process your claims efficiently and accurately, reducing any potential delays or complications.
Billing Process Overview
Our billing process is designed for efficiency and clarity. Upon arrival, you’ll receive a detailed estimate of anticipated costs, clearly outlining any potential co-pays, deductibles, or coinsurance amounts. This allows you to be prepared and make informed decisions about your care. This estimated cost is an important tool for patients to plan for their financial responsibilities associated with healthcare.
Following your visit, you’ll receive a detailed invoice, outlining the services rendered, charges, and applicable insurance details. This detailed record helps you track your expenses.
Payment Options
We provide a variety of payment options to accommodate your preferences. These include cash, check, and credit/debit cards. You can also choose to pay online, using our secure portal. A streamlined approach is essential for convenient and timely payments.
Insurance Plan Comparison
The following table offers a general comparison of insurance plans we accept. Note that specific details may vary based on your individual plan. Please contact our billing department for precise information regarding your coverage.
| Insurance Plan | Coverage Details | Potential Costs (Example) |
|---|---|---|
| Blue Shield of California | Typically covers a significant portion of urgent care services. | Copay: $25, Deductible: $1,000, Coinsurance: 20% |
| UnitedHealthcare | Varying coverage based on your specific plan. Verify details with your plan administrator. | Copay: $30, Deductible: $500, Coinsurance: 15% |
| Anthem Blue Cross | Covers most urgent care services. | Copay: $10, Deductible: $750, Coinsurance: 25% |
| Other Insurances | Specific coverage depends on the insurance plan. | Contact our billing department for specifics. |
Emergency Preparedness and Procedures
We’re committed to ensuring a safe and secure environment for all our patients, especially during emergencies. Our protocols are designed to efficiently manage critical situations while prioritizing patient well-being. Our staff is trained to handle various scenarios, from routine injuries to major emergencies.
Emergency Response Protocols
Our facility employs a multi-layered approach to emergency preparedness, ensuring a swift and coordinated response. A dedicated emergency response team is readily available to assess and address any critical situation. This team is equipped with the necessary resources and training to handle a wide range of emergencies.
Disaster Preparedness
To prepare for potential disasters, we have established detailed protocols. These protocols include emergency communication plans, evacuation procedures, and designated areas for sheltering patients and staff. We collaborate with local authorities to ensure seamless coordination during a crisis. Regular drills and exercises help maintain the responsiveness of our team.
Handling Life-Threatening Conditions
Our staff is trained to rapidly identify and address urgent, life-threatening conditions. Advanced life support (ALS) procedures are integrated into our protocols, ensuring that patients receive immediate and appropriate care. We have established clear roles and responsibilities for medical professionals, allowing for a seamless and coordinated response to these critical situations.
Patient Safety and Security
Patient safety and security are paramount. We maintain a secure environment through controlled access, surveillance systems, and well-defined procedures. Regular safety audits and assessments ensure that our protocols are effective and up-to-date. Our security measures are reviewed and updated regularly to reflect the most current best practices in patient care. Safety and security measures include clear signage, emergency exits, and staff training in recognizing and responding to potential threats.
Community Involvement
Torrance Memorial Urgent Care on Lomita Blvd. is deeply rooted in the community it serves. We believe in giving back and actively participate in initiatives that benefit our neighbors. Our commitment extends beyond providing quality healthcare; it encompasses fostering a stronger, healthier community.We’ve established meaningful partnerships with local organizations and charities, allowing us to expand our reach and make a broader impact.
Our team actively participates in community events and programs, demonstrating our dedication to the well-being of our community members.
Community Outreach Programs
Our involvement extends beyond typical healthcare. We are committed to proactive wellness, encompassing not just treating illness but also preventing it. We believe that a healthy community is a strong community. Our programs emphasize preventive care and healthy lifestyles, aiming to improve the overall well-being of the area.
- Health Fairs and Educational Workshops: We host regular health fairs at local community centers and schools, providing valuable information on various health topics. These events feature free blood pressure checks, diabetes screenings, and nutrition advice. This proactive approach is designed to empower residents with knowledge and resources to maintain their health.
- Back-to-School Health Initiatives: In partnership with local schools, we organize comprehensive back-to-school health clinics, providing vaccinations and preventative health screenings to students and their families. These clinics aim to ensure that children begin the school year with optimal health and well-being.
- Partnership with Local Food Banks: We’ve partnered with local food banks to provide nutritional support to those in need. This initiative offers essential resources to families facing food insecurity, connecting them with vital support during challenging times.
Partnerships with Local Organizations
Strong community ties are vital to effective healthcare. Our partnerships extend beyond simple collaboration to encompass mutual support and shared goals. We believe that a unified approach can significantly impact the well-being of our community.
- Collaboration with the Torrance YMCA: We’ve partnered with the Torrance YMCA to offer discounted wellness programs and health screenings to their members. This partnership provides wider access to health resources for the community.
- Collaboration with Local Schools: Regular presentations on health and wellness are delivered to students in local schools, promoting healthy habits and lifestyles. These presentations are designed to equip students with valuable knowledge and promote proactive well-being.
- Collaboration with Local Charities: We actively support local charities by providing volunteer opportunities to our staff and offering financial support. This support ensures the continued effectiveness of vital community services.
Commitment to the Community
Our commitment to the community is not just a statement; it’s an integral part of our operations. We understand that health is interconnected with the well-being of the entire community. Our efforts are aimed at fostering a healthier and more vibrant environment for all.
| Type of Community Involvement | Description |
|---|---|
| Health Fairs | Provide health screenings and educational workshops to the community. |
| Back-to-School Clinics | Offer vaccinations and preventative health screenings to students and families. |
| Partnerships | Collaborate with local organizations and charities to expand outreach and impact. |
| Volunteerism | Encourage staff participation in community events and initiatives. |
Contact Information and Resources
Staying connected with Torrance Memorial Urgent Care on Lomita Blvd. is easy and straightforward. We’re dedicated to providing seamless access to care, whether you need scheduling assistance, insurance verification, or simply have a quick question. We’ve made it simple to reach us via multiple channels.Finding the right information, when you need it most, is key. Whether you’re searching for our website, our social media pages, or a direct phone number, we’ve compiled everything you need in one convenient location.
Contact Methods
We understand the importance of quick and easy access. We offer various ways to connect with our team, ensuring you find the most convenient method for your needs. Our commitment to accessibility extends beyond simply providing contact information. We aim to empower you with the resources needed to make the most informed decisions regarding your care.
- Phone: Our friendly staff is available by phone to answer your questions and assist with scheduling or insurance inquiries. A dedicated phone line ensures prompt and personalized attention.
- Website: Our user-friendly website provides detailed information about our services, insurance policies, and directions. You can also use our online scheduling tool for your convenience.
- Email: Our dedicated email address allows you to submit questions or concerns in a convenient and asynchronous manner. This method is ideal for those seeking answers outside of business hours.
- Social Media: Follow us on social media for updates, important announcements, and engaging content about urgent care. Our social media presence keeps you informed and connected.
Online Resources
Navigating the complexities of healthcare can sometimes be challenging. We want to make the process as smooth as possible. Our online resources provide a wealth of information, simplifying the interaction with our center.
- FAQ Page: Our Frequently Asked Questions page addresses common concerns, providing quick answers to frequently asked questions about services, scheduling, and billing.
- Insurance Verification Tool: We provide an online tool for verifying insurance coverage, simplifying the process for patients. This tool allows you to check coverage quickly and easily.
- Patient Portal: Our secure patient portal provides a secure way to manage your health information, schedule appointments, and communicate with our staff.
Scheduling and Insurance Assistance, Torrance memorial urgent care on lomita blvd
Our team is committed to making your urgent care experience as smooth as possible. We’re here to guide you through any scheduling or insurance questions you may have. We aim to make the entire process as easy and stress-free as possible.
- Scheduling Support: Our team is ready to assist you with scheduling appointments, explaining options, and ensuring a seamless process.
- Insurance Verification: We offer prompt and professional assistance in verifying insurance eligibility and coverage to ensure you’re well-prepared for your visit.
- Payment Options: We strive to offer a variety of payment options to accommodate diverse financial needs.
Contact Information Table
This table provides a comprehensive summary of our contact information and relevant websites.
| Contact Method | Details |
|---|---|
| Phone | (XXX) XXX-XXXX |
| Website | www.torrancememorialurgentcare.com |
| info@torrancememorialurgentcare.com | |
| Social Media | Facebook, Twitter, Instagram |
