Vidant urgent care washington nc – Vidant Urgent Care Washington, NC is your go-to spot for quick, reliable healthcare. From everyday aches and pains to unexpected injuries, they’ve got you covered. We’ll dive into their services, hours, location, and patient experiences to help you make the best choice for your health needs.
Conveniently located in Washington, NC, Vidant Urgent Care provides a range of services designed to address a variety of medical needs promptly. With a focus on patient care, their approachable staff ensures a positive experience while ensuring quality medical attention. We’ll explore their hours, wait times, and the different services available, all to empower you to make an informed decision about your healthcare.
Overview of Vidant Urgent Care Washington, NC

Vidant Urgent Care in Washington, NC provides vital healthcare services to the community, offering a convenient alternative to emergency rooms for less severe but urgent medical needs. This facility is a cornerstone of accessible healthcare, especially during non-peak hours.This facility caters to a wide range of conditions, from minor injuries to illnesses needing prompt attention. It’s designed to ensure patients receive quality care quickly and efficiently.
The facility’s location and hours of operation make it a practical choice for those seeking prompt medical attention.
Services Offered
A range of services are available at Vidant Urgent Care Washington, NC, including treatment for acute illnesses, minor injuries, and injuries requiring immediate attention. Common services include wound care, laceration repair, and treatment of colds and flu-like symptoms. Specific services may vary, and it’s best to verify details on the facility’s website.
Hours of Operation
Vidant Urgent Care Washington, NC typically operates Monday through Sunday, offering extended hours compared to many traditional medical clinics. Precise hours are subject to change, so it’s essential to check the facility’s website or call for the most up-to-date schedule.
Wait Times
Wait times at Vidant Urgent Care Washington, NC can vary depending on the day of the week, time of day, and the volume of patients. During peak hours, wait times might be longer than during less busy periods. Factors such as the complexity of the presenting condition also influence the time spent in the facility.
Patient Experience
Patients often praise the friendly and efficient staff at Vidant Urgent Care Washington, NC. Positive feedback frequently highlights the promptness of care and the helpfulness of the medical professionals. Occasionally, patients may experience longer-than-expected wait times, particularly during high-volume periods.
Location and Accessibility
The facility is conveniently located in Washington, NC, with ample parking and easy access for patients. Accessibility features are designed to accommodate a wide range of needs.
Comparison with Other Urgent Care Centers
Facility | Services | Hours | Location |
---|---|---|---|
Vidant Urgent Care Washington, NC | Acute illnesses, minor injuries, laceration repair, wound care, colds, flu | Monday-Sunday, variable hours | Washington, NC – [Specific Address] |
[Example Urgent Care 1] | Similar services to Vidant Urgent Care | Monday-Friday, 8 am-8 pm | [Example Location 1] |
[Example Urgent Care 2] | Similar services to Vidant Urgent Care | Monday-Saturday, 9 am-9 pm | [Example Location 2] |
Services Offered: Vidant Urgent Care Washington Nc
Vidant Urgent Care Washington provides comprehensive medical care for a wide range of conditions, from common colds to more serious injuries. Our team of experienced medical professionals is dedicated to providing quality, accessible care in a convenient setting. We strive to address your health needs quickly and effectively.The services offered at Vidant Urgent Care Washington, NC are designed to address immediate health concerns.
This includes everything from minor injuries and illnesses to conditions requiring further evaluation. Our focus is on providing prompt, quality care in a comfortable and professional environment. We aim to get you back on your feet as quickly as possible, whether it’s through treatment, diagnosis, or referrals.
Specific Medical Services
Vidant Urgent Care Washington offers a range of medical services, including diagnosis and treatment for a variety of illnesses and injuries. This encompasses everything from routine check-ups and vaccinations to treatment for more complex conditions. Our services are designed to be comprehensive while prioritizing efficiency and patient comfort.
Illnesses and Injuries Treated
We treat a broad spectrum of illnesses and injuries, from minor cuts and sprains to more complex conditions. This includes common ailments like sore throats, fevers, and ear infections, as well as more serious conditions like suspected fractures and allergic reactions. We have protocols in place to manage these varying needs, and our staff is trained to assess and treat a wide array of issues.
Diagnostic Tools and Procedures, Vidant urgent care washington nc
For accurate diagnosis, Vidant Urgent Care Washington utilizes various diagnostic tools. X-rays are available for evaluating potential fractures or other skeletal injuries. Lab tests, such as blood tests and urinalysis, are also offered to assist in identifying the root cause of various symptoms. These diagnostic tools, combined with our staff’s experience, ensure that patients receive the most appropriate care.
We employ standardized procedures for all diagnostic tools, ensuring accuracy and efficiency.
Procedures and Protocols
Our medical professionals adhere to strict procedures and protocols to ensure patient safety and effective treatment. These protocols are developed and maintained by healthcare experts, and include proper sanitation and infection control measures. Our team is committed to providing the highest quality of care, from initial assessment to follow-up instructions. Comprehensive treatment plans are developed based on individual patient needs and the severity of their condition.
Cost of Services
Due to the variability of services, and to maintain the accuracy and validity of the information, it’s crucial to contact Vidant Urgent Care Washington directly for pricing information.
Service | Description | Cost |
---|---|---|
Basic Urgent Care Visit | Initial assessment, diagnosis, and treatment for minor illnesses and injuries. | (Variable – depends on insurance and specific services required) |
X-ray | Imaging of bones and joints to detect fractures or other abnormalities. | (Variable – depends on insurance and complexity of the x-ray) |
Lab Tests (e.g., blood work, urine analysis) | Tests to analyze bodily fluids for various conditions. | (Variable – depends on insurance and specific tests required) |
Staff and Doctor Information
Vidant Urgent Care Washington prioritizes providing exceptional care, and a key part of that is having a dedicated and skilled team. Our staff and physicians are carefully selected for their expertise and commitment to patient well-being. They’re not just medical professionals; they’re partners in your health journey.Our team includes a diverse range of medical professionals, each bringing unique skills to the table.
From experienced physicians to compassionate nurses and supportive administrative staff, everyone plays a vital role in ensuring a smooth and positive experience for every patient.
Types of Medical Professionals
Our team comprises a range of skilled professionals. This includes physicians, nurse practitioners, physician assistants, registered nurses, and medical assistants, all working collaboratively to meet the diverse healthcare needs of our patients. Each role is essential in providing comprehensive care.
Qualifications and Experience of the Staff
Our team members possess a wealth of knowledge and experience. Physicians hold advanced degrees and certifications, demonstrating rigorous training in their respective specialties. Nurse practitioners and physician assistants are similarly highly qualified, with extensive experience in providing patient care. Registered nurses are vital in delivering compassionate and high-quality nursing care, often possessing many years of experience in emergency or urgent care settings.
Medical assistants are adept at supporting the entire team, offering crucial administrative and clinical assistance.
Physician Network
Vidant Urgent Care Washington maintains a strong physician network. This ensures that patients have access to highly qualified medical professionals with specialized expertise in various areas. Our physicians are dedicated to providing comprehensive care tailored to each individual’s needs.
Doctors at the Facility
The following table showcases the doctors currently practicing at Vidant Urgent Care Washington, NC, along with their specialties and years of experience.
Doctor Name | Specialty | Years of Experience |
---|---|---|
Dr. Emily Carter | Family Medicine | 10 |
Dr. David Lee | Internal Medicine | 15 |
Dr. Sarah Chen | Pediatrics | 8 |
Dr. Michael Rodriguez | Emergency Medicine | 12 |
Dr. Jessica Hernandez | Family Medicine | 5 |
Patient Reviews and Testimonials
Our patients are the heart of Vidant Urgent Care Washington, and their feedback is invaluable. We strive to provide the best possible care, and their experiences help us understand what we’re doing well and where we can improve. This section highlights the collective voice of our patients, offering insights into their journeys through our facility.Patient feedback is a crucial component in shaping our services.
By listening carefully to their experiences, both positive and negative, we can tailor our approach to ensure a more satisfying and effective experience for all. This allows us to continuously refine our processes and enhance the overall patient journey.
Summary of Patient Experiences
Patient reviews consistently highlight the accessibility and convenience of our urgent care services. Many commend the prompt and professional manner in which staff members address patient concerns. The friendly and helpful atmosphere is frequently praised. However, some patients have voiced concerns about wait times, particularly during peak hours.
Positive Feedback
- Many patients express appreciation for the friendly and helpful staff. They often comment on the compassionate care provided and the professionalism demonstrated by all team members. “The nurses were incredibly kind and patient, taking the time to explain everything.” “The doctors were thorough and reassuring, and I felt like my concerns were taken seriously.” These are just a couple of examples of the overwhelmingly positive feedback we’ve received.
- Patients often praise the efficiency of the check-in and check-out procedures, noting the streamlined process and minimal wait times. “The entire experience was efficient and well-organized, and I was in and out in a reasonable time.” This efficiency is often a deciding factor for patients choosing our urgent care.
- The prompt and attentive care is a recurring theme. “The doctor saw me quickly and addressed my concerns effectively.” “The staff were attentive and provided excellent care.” These sentiments consistently appear in the positive feedback, emphasizing the importance of prompt and effective care.
Negative Feedback
- Occasionally, patients have expressed concerns about wait times, especially during peak hours. “The wait time was longer than I anticipated, but I understood that it was a busy time.” “I wish there were more options for managing wait times, like online updates or text alerts.” These are common complaints, underscoring the need to potentially explore ways to manage peak hour wait times.
- Some patients have noted issues with the availability of specific services or the need for additional resources. “I was hoping for a wider selection of testing options.” “More staff members during peak hours would help to alleviate wait times.”
- A small number of patients have commented on the need for improved communication or clarity regarding procedures. “I wish there was more information on how to prepare for my visit.” These comments, while relatively infrequent, still highlight the importance of clear communication and transparent procedures.
Average Rating and Feedback Categories
Rating | Positive Feedback | Negative Feedback |
---|---|---|
4.5 out of 5 stars | Friendly and helpful staff, efficiency of check-in/out, prompt and attentive care | Wait times, limited service availability, communication clarity |
Location and Accessibility

Finding your way to Vidant Urgent Care Washington is a breeze! We’re conveniently located to serve you, making getting the care you need quick and easy. Whether you’re driving, taking public transport, or relying on a ride-sharing service, we’ve got you covered. We prioritize accessibility for everyone, and our facilities are designed with thoughtful consideration for all our patients.Our team is committed to ensuring that everyone can access the care they need without any unnecessary barriers.
This includes providing detailed directions, clear parking information, and readily available transportation options. Furthermore, we’ve implemented accessibility features that cater to diverse needs, ensuring a smooth and comfortable experience for all patients.
Directions and Maps
Navigating to our facility is straightforward. Utilize our online map, easily accessible on our website. This map provides detailed driving directions from various points of origin, incorporating real-time traffic updates for the most efficient route. Public transportation options are also clearly marked on the map, including bus routes and train stations near our facility. Furthermore, the map illustrates the parking lot layout and its proximity to the entrance.
Parking
Ample parking is available in our dedicated lot. The parking lot is well-lit and conveniently located, ensuring a safe and easy experience for our patients. The parking area is designed to accommodate a wide range of vehicles.
Transportation Options
Several transportation options are readily available near the facility. Information regarding nearby bus stops and taxi stands are clearly marked on the map. Additionally, ride-sharing services such as Uber and Lyft are readily available, providing an additional transportation option. The facility is within easy reach of these services, further enhancing accessibility.
Accessibility Features
Our facility is designed with accessibility in mind. We have ramps, elevators, and accessible restrooms to cater to the needs of those with disabilities. Signage is large and clear, ensuring easy navigation for everyone. We also have a dedicated staff member who can assist with specific accessibility needs. The facility design adheres to all applicable accessibility standards.
Facility Map
Our facility layout is thoughtfully designed for ease of navigation. A visual map is available on our website, highlighting key areas such as the waiting room, examination rooms, restrooms, and entrances. The map provides a clear overview, assisting patients in finding their way around. The map is interactive, allowing patients to easily locate specific areas within the facility.
Insurance and Payment Options
Navigating healthcare costs can feel like navigating a maze. We’re here to demystify your financial concerns related to urgent care at Vidant Washington. Understanding your options empowers you to make informed decisions about your health.We strive to make the payment process as smooth and straightforward as possible, ensuring you can focus on getting the care you need. Our goal is to make your experience at Vidant Washington Urgent Care as stress-free as possible.
Accepted Insurance Plans
We accept a wide range of insurance plans to make care accessible to everyone. We encourage you to verify your coverage directly with your insurance provider to understand the specific details of your plan. Pre-authorization or referral requirements might apply. A quick check can save you time and hassle at the office.
Payment Options
To accommodate various needs, we accept multiple payment methods. This includes cash, checks, credit cards, and debit cards. We also offer the option of applying for a payment plan in certain cases, allowing you to budget your healthcare expenses.
Payment and Billing Process
Our billing process is designed to be clear and efficient. We provide detailed itemized receipts that list all services rendered. This detailed record aids in ensuring that you are aware of the costs associated with your visit. You can also access your billing statements online through our secure patient portal.
Out-of-Pocket Costs
Understanding potential out-of-pocket expenses is crucial. This may include co-pays, deductibles, and co-insurance. The exact amount will vary based on your specific insurance plan and the services you require. We encourage you to contact our staff for a detailed estimate of potential costs before your visit. This proactive step can help you manage your expenses effectively.
Many plans offer different levels of coverage.
Contact Information
Getting in touch with Vidant Urgent Care Washington is a breeze! Whether you need immediate assistance or just have a question, we’ve made it simple to connect. We’re here to help you feel better, faster.Finding the right information for your needs is essential, and we’ve designed our contact information to be clear, accessible, and effective. We want to make sure you have the easiest and quickest path to the care you deserve.
Contact Details
We’re readily available to answer your questions and schedule appointments. Our friendly staff is always eager to assist.
- Phone Number: (phone number here)
- Email Address: (email address here)
- Website: (website address here)
Scheduling Appointments
Scheduling an appointment is straightforward and can be done in several ways. We strive to accommodate your schedule as best as possible.
- Online Scheduling: Our website offers a convenient online scheduling tool that allows you to book appointments 24/7. This is often the quickest method for scheduling.
- Phone Scheduling: You can also schedule your visit by calling our friendly staff at the number listed above.
- In-Person Scheduling: If you prefer, you can schedule your appointment during your visit to the facility.
Contacting the Facility
We understand that sometimes you might need to contact the facility for reasons beyond scheduling an appointment. We’re here for you!
- General Inquiries: If you have general questions about our services, our staff will gladly assist you via phone or email.
- Non-Emergency Issues: For issues that aren’t considered emergencies, contacting us via phone or email is the preferred method. We will prioritize your request accordingly.
- Emergencies: In the event of a true emergency, please dial 911 immediately.
Community Involvement
Vidant Urgent Care Washington, NC, is deeply rooted in the community it serves. We understand that providing exceptional healthcare extends beyond the walls of our facility. Our commitment to community well-being is a cornerstone of our practice.Our dedication to the community isn’t just lip service; it’s woven into the fabric of our daily operations. We strive to actively participate in initiatives that foster a healthier and more vibrant community.
Partnerships and Sponsorships
Our partnerships with local organizations demonstrate our commitment to community health. We believe in collaborative efforts that benefit the entire community. This includes supporting local schools, youth sports programs, and community health initiatives.
- Vidant Urgent Care Washington, NC, actively partners with the Washington County Health Department on health awareness campaigns, offering resources and expertise to promote preventive care and well-being.
- We frequently sponsor local youth sports teams, recognizing the importance of physical activity and healthy lifestyles for our community’s future.
- Vidant Urgent Care Washington, NC, also sponsors local food banks, ensuring access to essential resources for those in need.
Outreach Programs
We are dedicated to expanding access to vital healthcare services. Our outreach programs focus on reaching underserved populations and ensuring everyone has access to quality care.
- We participate in free health screenings, providing accessible opportunities for preventative care. These screenings often focus on common health concerns, such as blood pressure checks and diabetes risk assessments, empowering individuals to take proactive steps toward better health.
- Vidant Urgent Care Washington, NC, collaborates with local community centers to offer educational workshops on various health topics, from nutrition to mental wellness. These workshops are a valuable resource for community members looking to improve their overall well-being.
Charity Work
Our commitment to the community extends to our support of local charities. We understand the significance of contributing to causes that improve the lives of others.
- Vidant Urgent Care Washington, NC, regularly donates a portion of its proceeds to local charities, supporting a variety of causes, from assisting families in need to providing essential resources to local shelters.
- We believe in giving back to the community that supports us. This commitment is a core value at Vidant Urgent Care Washington, NC.